The Organization

Corewell Health

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people – including more than 12,000 physicians and advanced practice providers and more than 16,000 nurses providing care and services in 21 hospitals, 300+ outpatient locations and several post-acute facilities – and Priority Health, a provider-sponsored health plan serving more than 1.3 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. Corewell Health generates $16 billion in annual net revenues and is the largest private employer in Michigan.

The Opportunity

Corewell Health is seeking an accomplished, results-oriented Chief Operating Officer (COO) to lead operations within one of the nation’s most recognized and admired health care organizations. This pivotal role offers a unique opportunity to shape the future of Corewell Health by driving enterprise-wide performance, spearheading transformation, and serving as a bold change agent, innovator, and optimizer. Guided by heart, humanity, and a deep commitment to people and culture, Corewell Health is dedicated to meeting the evolving healthcare needs of today and beyond.

The COO will be responsible for overseeing the organization's vast and complex operations, spanning three regions, 21 hospitals, over 12,000 physicians and advanced practice providers, and more than 16,000 nurses dedicated to delivering simple, affordable, equitable, and exceptional care. With a strong focus on delivering outcomes that align with Corewell Health's mission and vision, the successful candidate will implement strategies to enhance efficiency, elevate patient care, and expand services to improve the health and well-being of the communities it serves.

As a visionary leader, the COO will drive outcomes that reflect the organization’s commitment to healthcare equity, innovation, and affordability, ensuring Corewell Health achieves exceptional clinical, operational, and financial performance. The role demands a leader adept at managing P&L responsibilities, executing complex initiatives at scale, and fostering an environment of collaboration and engagement across a highly integrated system.

The COO will also play a critical role in establishing Corewell Health as a blueprint for care transformation and operational excellence, setting new standards for healthcare delivery across Michigan. By leading efforts that integrate innovative practices and operational efficiencies, and driving partnership with the health plan, the COO will contribute to a model that can be replicated to transform operations at a broader scale.

Key priorities for the COO include advancing Corewell Health's mission and vision through transformative change, operational integration, and alignment with strategic goals. This role offers a unique opportunity to contribute to a mission-driven organization by delivering measurable results and driving sustainable growth and excellence for years to come.

Position Overview

• Collaborates with organizational leaders to foster systemness and remove silos, promoting collective accountability across Corewell Health regions.
• Partners with the CEO and other executive team members to execute the strategy and long-term business plans, driving growth and sustainability.
• Fosters and engages in positive relationships with system shared services teams and collaborates to develop solutions that are in the best interest of the entire Corewell Health System.
• Collaborates with the coverage leadership team and the Chief Clinical Officer to optimize the advantages of the Corewell Health integrated health system and leverages the synergies across the system for implementing value-based models that improve health for all.

• Fosters an environment open to new ideas to create value for all stakeholders to drive efficiencies through the use of technology and digital capabilities to make services more accessible, efficient, and affordable.
• Strives to set the standard for innovation across the enterprise while continuing to enhance quality, experience, access and sustainability.

• Creates a seamless, highly responsive service organization where the focus is on outstanding quality outcomes and the highest level of service to all customers / constituencies (physicians, staff nurses, physician practice administrators, other care givers, the patients, and their families).
• Leads the day-to-day operations of the organization, ensuring excellence across key performance indicators such as cost, quality, safety, experience, and productivity while driving continuous improvement.
• Partners with leadership to ensure operational accountability to the annual operating plan, including capital deployment, dynamic budgeting, and revenue capture.
• Works in partnership with the CCO on physician-based initiatives that touch on both care practice and clinical operations.

• Fosters a culture of excellence by aligning diverse teams around shared goals and ensuring consistency across all regions.
• Partners with the Chief Clinical Officer in leading population and community health strategies that address health equity, meet community needs, and support the Corewell Health mission to drive measurable impact in underserved areas.
• Collaborates with key external partners to further advance Corewell Health’s mission to foster a culture of research, education, and innovation.
• Oversees and/or develops key partnerships to enhance the delivery of outcomes across the enterprise, including through formal joint ventures and less formal collaborations.
• In partnership with the CEO and government affairs, advocates and collaborates with key stakeholders, regulators, and political representatives to improve the regulatory and reimbursement environment of healthcare.

• Communicates a compelling and positive vision of the future, inspiring teams to unite in embracing transformative initiatives that align with Corewell Health’s strategic goals.
• Provides dynamic leadership to cultivate a healthy, innovative, and inclusive organizational culture that fosters joy at work, drives engagement, and supports high performance.
• Establishes optimal organizational design, structure, and processes to effectively manage the complexities of a large, integrated healthcare system while supporting growth and strategy execution.
• Ensures all activities and operations comply with healthcare standards, regulations, and laws, maintaining the highest levels of quality and accountability across the organization.
• Actively participates in safety initiatives and implements risk mitigation strategies, ensuring operational resilience and prioritizing the well-being of patients, employees, and communities.

• Ten plus (10+) years of senior healthcare administration experience.
• Seven plus (7+) years of relevant executive leadership experience.
• Experience in a senior leadership role with a proven track record of accomplishment in leading a complex healthcare organization to growth and sustained profitability.
• A “systems thinker” who demonstrates an understanding, innovative thinking, and expertise with various operating entities of an integrated healthcare system.
• Demonstrated experience in leading innovative initiatives that achieve superior quality, favorable financial outcomes, and high patient, physician, and employee satisfaction.
• Exceptional critical thinking and analytical skills.
• Strategic planning abilities and experience.
• Financial management experience.
• Operational excellence experience.
• Strong communication and relationship-building skills.

• A bachelor’s degree or equivalent in public health, healthcare administration, nursing, business administration, graduate of accredited medical school and completion of accredited residency program, or related field is required.
• A master’s degree or equivalent (MBA, MHA or similar management degree) is preferred.