• Lead and manage the digital, data, and technology functions across the institution, driving the strategy for digital transformation across the Aga Khan University;
• Oversee the implementation, optimization, and continued development of Electronic Health Records (EHR) and other critical information systems, ensuring benefit realization post-EHR deployment;
• Foster an environment of innovation by incorporating emerging technologies, such as artificial intelligence, machine learning, data science, and virtual healthcare, to support academic, research, and clinical outcomes;
• Drive data governance, privacy and security frameworks to safeguard patient, student, and institutional information, while promoting accessibility and usability for key stakeholders;
• Collaborate with academic, clinical, and administrative leaders to align digital and technology strategies with institutional goals, fostering a unified approach to transformation;
• Develop and mentor a high-performing IT and digital team, promoting a culture of continuous learning and adaptation to emerging trends;
• Build strong relationships with local and international partners, leveraging best practices to create an integrated, multidisciplinary environment that enhances the institution’s impact and reputation globally

Requirements

• Master’s degree from a reputable University in a relevant field;
• Proven experience in the role of CDIO/CIO in an international institution within healthcare and higher education environment; developing, communicating and executing a transformative digital roadmap that aligns with institutional goals. A strong understanding of EHR implementation and post-deployment benefits realization is essential;
• Deep familiarity with emerging technologies such as artificial intelligence, data science, telemedicine/virtual care, cloud computing and cybersecurity, particularly as they apply to healthcare and education, with a track record of integrating these technologies into complex systems;
• Demonstrated success in managing complex and multidisciplinary education and healthcare systems, with an understanding of their unique operational, regulatory, and stakeholder requirements;
• A visionary leader with strong communication skills and a track record of fostering collaboration across diverse teams to articulate the value of digital transformation and gain buy-in to drive impactful results;
• Experience in optimizing digital processes to improve efficiency, cost-effectiveness and service delivery in education and healthcare systems;
• Experience working across diverse cultural and geographic contexts, with sensitivity to local regulatory, economic, and technological environments;
• Demonstrated ability to implement digital solutions that are scalable yet adaptable to regional and local needs;
• Knowledge of technology-related procurement best practices and the ability to effectively negotiate sustainable contracts and partnerships with vendors that maximise the value received from vendors whilst ensuring compliance to contractual, regulatory and AKU technology standards;
• Demonstrated proactive approach to staying informed about emerging ICT trends and technologies, including identifying the best opportunities and translating them into actionable strategies that align with the institution’s vision, mission and objectives.

Preferred Attributes:

• A background in information systems, healthcare informatics, or a related field with at least 5 years of experience in a CDIO/CIO level in a global setting;
• Strong problem-solving and decision-making skills, with the ability to anticipate challenges and proactively address them;
• Passion for innovation in digital health and education, with commitment to improving outcomes for students, patients, and the broader community;
• Ability to balance the needs of diverse stakeholders, ensuring digital initiatives support both operational and strategic priorities across the institution;
• Familiarity with the unique needs of academic medical centers, including integration of digital tools in research, clinical training, and patient care;
• Applies a holistic perspective to anticipate the impact of digital strategies on interconnected institutional structures and processes;
• Effectively drives digital transformation, addressing resistance and building consensus through clear communication and stakeholder engagement;
• Ensures digital initiatives adhere to governance standards, data privacy regulations, and ethical considerations, especially in culturally diverse environments;
• Skilled at managing and leveraging multifaceted relationships within a dynamic and rapidly expanding institution;
• Demonstrates strength of character, integrity and ethics.

Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.