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Field Service Technician

Req Number: VGVOTZ
Location: Middletown NY
Posted: 6/19/2024
Category: Industrial : Industrial Services
Job Type: Permanent

The Military Division of Korn Ferry has partnered with our client on their search for a Field Service Technician in the Middletown NY area. This role is higher in regional travel (25-30%) weekly – you will need to live in between Middletown NY and Piscataway NJ (no further South than Piscataway.) A clean driving record is required!

* They are preferably seeking candidates with U.S. military experience. *

Compensation: $76,500 + (up to $37.00/hr) plus OT and on-call pay

Travel: 25-30% weekly – must have a clean driving record to operate Company vehicle. Travel will vary from week to week. You will be paid hourly for travel from the time of leaving home to the destination. Average of 5 to 10 days overnight trips per month; average 1 potential weekend per month (likely would be travel on Sunday to be at a site on Monday.)

What You Will Do:
Primarily responsible for maintenance activities on company associated equipment (frequency converters, diesel controls, switchgear, battery systems, etc.) Other responsibilities will include assembly, disassembly, testing, and commissioning of systems. Will be required to provide and facilitate general assistance where needed. This position will be focused on customer satisfaction by ensuring contractual obligations are met and equipment downtime is minimal.
  • Provide customer service by analyzing and evaluating equipment performance within an assigned area of responsibility; attend customer meetings.
  • Diagnose, document and report problems / technical findings with recommended repair actions.
  • Perform direct maintenance as required where more complex equipment problems exist.
  • Maintains assigned kits through inventory control and parts requisition; maintain and account for necessary tools and test equipment.
  • Provide machine start-up and installation coverage on an as needed basis.
  • Develop sound maintenance techniques through system knowledge.
  • Timely reporting of events, causes and actions related to customer load losses. Provide necessary assistance to Technical Support in an effort to resolve the problem.
  • Facilitates work by electrical contractors for equipment installation.
  • Understands and helps to maintain service contracts.
  • Attend all formal and informal training courses as directed by the RSM.

Education and Work Experience
  • Working knowledge of DMMs, Digital Scope Meters, Amp meters/probes, oscilloscopes, load banks, BMIs, AstroMeds, and RPM units.
  • Background in batteries/motors and generators
  • Mechanical background; understanding of AC and DC circuits, generators.
  • At least 4 years US Military experience highly preferred.

Title: Field Service Technician
Location: Middletown NY / Piscataway NJ area
Client Job ID: 510662595


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Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.

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