ORGANIZATION BACKGROUND

• Develop and execute strategic initiatives in partnership with the Board of Directors and physician shareholders.
• Identify opportunities for organizational growth, service line expansion, and operational advancement.
• Lead long-term planning efforts to ensure organizational sustainability, competitiveness, and financial health.
• Support innovation, infrastructure development, and strategic partnerships aligned with organizational goals.
• Guide organizational change initiatives in a collaborative, thoughtful, and effective manner.

• Oversee day-to-day business operations across all departments to ensure efficiency, accountability, and operational excellence.
• Drive improvements in patient access, workflow optimization, operational integration, and service delivery.
• Monitor organizational performance metrics and implement strategies to improve productivity, quality, and efficiency.
• Ensure operational systems and leadership infrastructure support organizational growth and consistency.

• Provide executive oversight of budgeting, forecasting, financial reporting, and resource allocation.
• Monitor key financial performance indicators and develop strategies to improve profitability and sustainability.
• Oversee revenue cycle performance, reimbursement optimization, and financial risk management.
• Support investment decisions related to facilities, technology, service lines, and organizational infrastructure.

• Serve as the primary executive liaison to the Board of Directors.
• Provide regular reporting on organizational performance, financial outcomes, strategic initiatives, and operational priorities.
• Support effective physician governance while ensuring strong executive leadership and management execution.
• Translate Board priorities into actionable organizational initiatives.

• Build, mentor, and develop a high-performing leadership team.
• Foster a culture of accountability, professionalism, collaboration, transparency, and patient-centered care.
• Strengthen leadership infrastructure, succession planning, and organizational development initiatives.
• Promote visible, approachable, and engaged leadership throughout all levels of the organization.
• Lead organizational communication efforts through leadership forums, meetings, town halls, and written communications.

• Build and maintain strong working relationships with physicians, advanced practice providers, and organizational leaders.
• Support physician recruitment, provider workforce planning, and long-term succession strategies.
• Promote physician engagement, alignment, and collaboration across specialties and divisions.
• Partner with leaders to support balanced provider growth and strategic staffing initiatives.

• Ensure organizational compliance with all applicable federal, state, and local laws, regulations, accreditation standards, and payer requirements affecting physician practice operations.
• Provide executive oversight of compliance programs related to, including but not limited to: HIPAA Privacy and Security Rules; Medicare and Medicaid participation requirements; CMS reimbursement and billing compliance; OSHA workplace safety standards; federal fraud and abuse laws, including Anti-Kickback Statute and Stark Law; False Claims Act compliance; EEOC, ADA, FMLA, FLSA, and other federal employment laws; Wisconsin employment and healthcare regulatory requirements; and Wisconsin DHS and medical practice operational regulations, as applicable.
• Ensure organizational policies, leadership practices, and operational controls support compliance, risk mitigation, ethical business conduct, and regulatory readiness.
• Partner with legal counsel, compliance advisors, and physician leadership on matters involving regulatory risk, litigation prevention, and healthcare governance.

• Must be able to perform the essential functions of the position with or without reasonable accommodation, consistent with the Americans with Disabilities Act (ADA) and applicable Wisconsin law.
• Must comply with all organizational policies related to confidentiality, privacy, security, and professional conduct.
• Must successfully complete all required pre-employment screenings as permitted by law, which may include: employment verification; education verification; background check consistent with federal and Wisconsin law; and exclusion screening, as applicable for healthcare organizations.
• Must maintain eligibility to work in the United States in accordance with federal law.
• Must participate in required organizational training related to compliance, privacy, workplace safety, harassment prevention, and healthcare regulatory requirements.

PROFESSIONAL EXPERIENCE & QUALIFICATIONS

Required:

• Bachelor’s degree in healthcare administration, business administration, finance, or related field.
• Minimum of 7–10 years of progressive executive leadership experience within healthcare organizations.
• Demonstrated experience leading complex operational, financial, and strategic initiatives.
• Strong business and financial acumen, including budgeting, forecasting, operational metrics, and performance management.
• Proven ability to lead organizational change, build teams, and drive performance improvement.
• Excellent communication, leadership, and relationship management skills.
• Demonstrated understanding of healthcare regulatory and compliance frameworks applicable to physician practice operations, including reimbursement, privacy, fraud and abuse, and employment law.
• Experience working within highly regulated healthcare environments with responsibility for compliance oversight, risk management, and governance.
• Knowledge of executive accountability related to federal and state healthcare laws affecting physician-owned medical practices.

Preferred:

• Master’s degree in Business Administration (MBA), Healthcare Administration (MHA), or related advanced degree.
• Prior experience as a CEO, COO, Executive Director, or senior healthcare executive.
• Experience in physician-owned medical practices strongly preferred.
• Multispecialty medical group leadership experience preferred.
• Strong knowledge of physician practice operations, healthcare finance, reimbursement models, and revenue cycle management.
• Experience with provider recruitment, leadership development, and strategic growth initiatives.

• Strategic vision with strong operational execution
• Emotional intelligence and relationship-building skills
• Financial and business acumen
• High integrity and professional accountability
• Conflict resolution and consensus-building ability
• Strong communication and executive presence
• Collaborative, team-oriented leadership style
• Ability to effectively navigate physician-owned governance structures
• Visible, approachable, and trust-building leadership presence
• Ability to balance transactional execution with transformational leadership initiatives