Korn Ferry has partnered with Valley Medical Center to lead the search efforts for their next Director, Cancer Services. This role is based onsite in Renton, WA, and reports to the EVP/Chief Operating Officer. Valley Medical Center is a 341-bed acute care hospital and is the oldest and largest public district hospital in the state of Washington, serving over 600,000 residents in South King County. They are the largest nonprofit healthcare provider between Seattle and Tacoma, WA.

Position Overview:

• In partnership with the assigned physician dyad partner, the Director provides programmatic direction for Cancer Services. This position has the authority for directing the management, operations & clinical practice for Cancer Services. Has responsibility for management of Cancer Services Staff to meet operational goals, quality, cost, and patient satisfaction goals. This position is responsible for analyzing, planning, developing & coordinating all cancer activities. 

Prerequisites:

• Bachelor’s degree in healthcare or business administration, required. Master’s degree in (MHA/MBA) preferred.
• Minimum of 7 – 10 years’ experience overseeing cancer/oncology services, required.
• Minimum 5 years of recent leadership experience including program development, required.
• Oncology Clinical Experience preferred
• Skilled and experience in developing an integrated cancer service delivery model.
• Experience with Commission on Cancer Standards, tumor board and multi-disciplinary committee structures.
• Previous experience with cancer research preferred.
• Previous experience working with a physician dyad.

Qualifications:

• Knowledge of fiscal management systems and techniques, including productivity benchmarking, FY budget and capital planning.
• Skilled in analyzing financial data and preparing appropriate related reports.
• Able to organize work, set priorities and manage multiple projects concurrently.
• Experience with TeamSTEPPS, lean or six sigma process improvement methods.
• Demonstrates effective interpersonal and customer service skills.
• Capable of working as a productive member of a matrixed team.
• Demonstrates solid understanding of how the Cancer Services departments and clinic network function and interface.
• Demonstrates good understanding of the health care climate and politics and their impact on the organization.

Performance Responsibilities:

• Supports the overall compliance with laws/standards/regulations affecting cancer center and works with VMC operations leadership to comply with regulatory requirements: Department of Health (King County and WA State), Joint Commission, American College of Surgeons - Commission on Cancer, American College of Radiology, College of American Pathologists, National Accreditation Program for Breast Centers, NCCN - National Comprehensive Cancer Network
• Leads the implementation of strategic plans by holding key stakeholders accountable, managing initiatives, resolving barriers and pivot tactics when needed.
• Participates in the leadership of the development, design, and implementation of new and established care areas for Cancer Services
• Establishes a strong and productive relationship with the dyad physician leader of Cancer Services
• Develops and maintains Cancer Service Key Performance Indicators (KPIs).
• Responsible for hiring, performance reviews, continuing education, disciplinary actions, and terminations as necessary.
• Responsible for orchestrating standardized tumor boards & other multi-disciplinary committees, ensuring high quality and timely meetings.
• Intervene with staff for problem solving in case management, service priority and conflict resolution.
• Serve as a role model in setting a standard of practice within VMC and in meeting all obligations of management, including timely completion of reports and adherence to budgetary targets.
• Serves as a member of the VMC Cancer Services Steering Committee and other tasks as assigned.
• Builds and maintains working relationships with VMC department leaders, physicians, and staff, as well as community partners.
• Develops and implements approved departmental policies, standards, and procedures.
• Identifies risk management opportunities, aligned with VMC policy. Take appropriate action.
• Serves on and/or leads relevant committees & councils as assigned.
• Ensures program is meeting operational benchmarks and performance, including regional & national measures.
• Obtains regular feedback from Cancer Services leadership, physicians, and other staff regarding program development ensuring achievement of mission and goals.
• Represents Cancer Services in appropriate community projects and activities.
• Collaborates with VMC Grant writer to identify additional resources for patient services.
• Works closely with local community agencies and marketing department on events.
• Collaborates with Cancer Support Services and community organizations in the provision of education and support offerings and ensures that Cancer Services programs/offerings meet the needs of the patient population and are supportive of the mission/goals of the Commission on Cancer Accreditation.
• Looks for opportunities for growth and extension of Cancer Services. Promotes the health and welfare of our community through Cancer education, support, and service.
• Understands and implements current patient navigation, flow and processes for patients and families in Cancer Services
• Understands & implements TeamSTEPPS and process improvement methodology.
• Helps identify cancer service opportunities by working closely with the communities within VMC’s service area.
• Assists with the community health needs assessment.

Target compensation range is $170,000-200,000 and will be commensurate with experience. Performance bonus and benefits package is available.

******

Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.