Field Service Specialist
| Req Number: | ABWKF1 |
| Location: | Washington DC |
| Posted: | 1/28/2025 |
| Category: | Industrial : Diversified Manufacturing |
| Job Type: | Permanent |
* Specifically seeking candidates with U.S. military experience. *
Korn Ferry Military has partnered with our client on their search for a Field Service Engineer in Washington DC. This is a higher-travel role (approximately 20% regional, overnight.)
Electrical/Electronics background is required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered!
Compensation: $73,000-80,000 + Overtime (pays at 1.5x hourly rate); Vehicle Allowance + $5K sign-on bonus
Travel: 20% overnight regional travel.
What You Will Do:
- Be an integral part of company’s customer-focused business model - Strong Customer Service Skills will be required
- Deliver exemplary customer service to customers in the field
- Become proficient in servicing all company systems while following field service procedures
- Troubleshoot and repair commercial system installations
- Coordinate with on-site contractors and facility managers to ensure proper system installation
- Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
- Work independently from your home office to accommodate needs and priorities of customers
Education and Work Experience
- at least 4 years US Military experience required.
- Skilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST.
- 2 or 4 year college degree, technical school degree, or related experience
- Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.)
- A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.)
Title: Field Service Engineer
Locations: Washington DC
Job ID #: 510643780
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Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.
