President and Chief Operating Officer, Carroll Hospital 

LifeBridge Health

The Organization

Carroll Hospital is a trusted, community‑focused nonprofit hospital serving Carroll County and surrounding communities for more than 60 years. Founded in 1961 through a grassroots community effort, the hospital has grown into a comprehensive regional medical center while preserving its identity as a local institution deeply connected to the people it serves. Located in Westminster, Maryland, Carroll Hospital is the only acute‑care hospital in Carroll County, making it a critical healthcare anchor for both suburban and rural populations.

Today, Carroll Hospital is a ~160‑bed hospital with more than 1,700 team members and 550 affiliated providers across 50+ medical specialties, offering a full continuum of inpatient, outpatient, emergency, and post‑acute services. The hospital’s Emergency Department cares for approximately 47,000 patients annually, providing advanced lifesaving services with modern facilities and strong specialty coverage.

Carroll Hospital is particularly recognized for its strength in cancer care, emergency medicine, orthopedics, behavioral health, cardiovascular services, women’s health, and surgical services. The William E. Kahlert Regional Cancer Center delivers leading‑edge oncology care close to home, while the Tevis Center for Wellness supports prevention, chronic disease management, and community health education. The hospital also operates a dedicated inpatient behavioral health unit and outpatient behavioral health programs serving adolescents and adults.

Distinctively, Carroll Hospital’s impact extends beyond acute care through BridgingLife, which provides home‑based and inpatient hospice and palliative care, as well as grief support services, reinforcing the hospital’s commitment to whole‑person care across the lifespan. The campus also includes Atlee Hill Skilled Nursing & Rehabilitation Center, ensuring continuity of care following hospitalization.

Beginning in fall 2026, McDaniel College’s new bachelors nursing program will be housed at Carroll Hospital, offering dedicated classrooms, labs, and clinical rotations on-site to prepare nursing students through hands-on experience in a hospital environment. Additionally, Carroll Hospital is a clinical affiliate of Meritus School of Osteopathic Medicine (MSOM) and serves as a teaching facility helping shape the next generation of clinical leaders.

A defining strength of Carroll Hospital is its deep philanthropic and volunteer support, anchored by the Carroll Hospital Foundation and an engaged community donor base that has funded significant capital investments, advanced technology, and clinical programs over generations. This community commitment enables Carroll Hospital to invest strategically while maintaining its mission‑driven, patient‑centered culture.

As part of LifeBridge Health, Carroll Hospital benefits from system‑level scale, clinical integration, and shared services, while retaining a strong local governance structure and community identity. This balance positions Carroll Hospital as a high‑performing community hospital that delivers sophisticated care with a personal, relationship‑driven approach.

Mission

Our communities expect and deserve superior medical treatment, compassionate care, and expert guidance in maintaining their health and well-being. At Carroll Hospital, we offer an uncompromising commitment to the highest quality health care experience for people in all stages of life. We are the heart of health care in our communities.

Vision

Carroll Hospital is a portal of health and wellness. We take responsibility for improving the health of our populations through care management and delivering high-quality, low-cost services in the most appropriate settings. We engage our community at all points of care and promise to provide a seamless health care experience.

2025 Statistics

• Inpatient Admissions and Outpatient Observations - 13,455
• Inpatient and Outpatient Surgeries - 5,421
• Births - 989
• Outpatient Imaging Procedures - 147,500
• Emergency Department Visits - 47,893
• Hospice Admissions - 2,425
• Outpatient Center Visits - 16,100
• Outpatient Behavioral Health - 1,470
• Operating Revenue - $325 million

LifeBridge Health

LifeBridge Health is a leading nonprofit, integrated healthcare system headquartered in Baltimore, Maryland, delivering high-quality, compassionate care across urban, suburban, and rural communities in Central Maryland. With more than 13,000 team members, 2,500 physicians, and six consecutive Great Place to Work certifications, LifeBridge Health provides comprehensive care through a network of hospitals, outpatient sites, physician practices, and community programs focused on access, equity, and long-term health outcomes.

Its integrated delivery system includes four acute care hospitals, post-acute services, and a nationally recognized geriatric medicine program, spanning the full continuum of care—from emergency and acute services to rehabilitation, long-term care, hospice, and community-based health initiatives. LifeBridge prioritizes population health and preventive strategies over traditional sick care incentives and leverages innovative joint venture partnerships to expand access and enhance specialized services such as urgent care, ambulatory surgery centers, and advanced imaging. These collaborations, combined with initiatives addressing social determinants of health, reinforce LifeBridge’s commitment to improving health outcomes and increasing access across the region.

LifeBridge Health is known regionally and nationally for its culture of quality, safety, and compassion, reflected in multiple recognitions from Healthgrades, U.S. News & World Report, the American Heart Association, and the Lown Institute. The system’s widely embraced brand promise, “Care Bravely,” reflects an organizational ethos that balances mission-driven care with innovation, accountability, and resilience in a highly regulated healthcare environment.

At LifeBridge Health, patient safety isn’t just a priority - it’s a promise built on compassion, innovation, and accountability. The organization is dedicated to providing the safest care possible for every patient, every time. Our bold goal is Zero Preventable Harm and is enhanced by a strong quality improvement infrastructure. We believe no one should be harmed while receiving care, and we pursue this goal through organization-wide and facility-specific safety initiatives grounded in data, transparency, and continuous improvement.

Our Mission

To improve the health of the individuals and communities we serve through compassionate, high-quality care.

Our Vision

To be a nationally recognized, independent health system consistently providing outstanding quality, service, affordability and outcomes.

CARE BRAVELY

CARE BRAVELY is how we describe our LifeBridge Health culture. For more than 150 years, We CARE BRAVELY every day by:

• Seeing patients as people and putting people before profits

• Using science to make life better for our families and communities

• Doing the right thing, even when it’s the hard thing

Maryland Payer Model

Operating within Maryland’s innovative All-Payer Model and Global Budget Revenue (GBR) framework, LifeBridge Health is at the forefront of statewide efforts to transform healthcare delivery. The GBR model incentivizes hospitals to manage total cost of care, improve quality, and advance population health—shifting the focus from volume to value. This requires proactive strategies such as care redesign, reducing avoidable utilization, and ensuring the right care at the right time in the right setting.

Key Areas of Focus for LifeBridge Health include:

• Population Health Management: Reducing unnecessary hospital admissions, chronic disease management, and preventive care.

• Hospital Quality/Operations: Delivering best in class care for patients, close to home.

• Outpatient Expansion: Delivering the right level of care in the right setting.

• Joint Venture Partnership: Expanding joint venture partnerships in areas such as urgent cares, health and fitness, post acute care, imaging, home infusion, dialysis, outpatient surgery, and other ventures.

Hospitals and Care Continuum

Carroll Hospital

In Westminster, Carroll Hospital represents LifeBridge Health’s commitment to high‑performing, community‑based care. Since joining the system in 2015, the ~166‑bed hospital has experienced sustained growth across cardiovascular care, cancer services, women’s and children’s programs, outpatient pediatrics, and hospice and palliative care. Carroll Hospital is nationally recognized for maternity care, stroke performance, and surgical quality, and is known for its strong physician engagement, patient experience, and deep community trust.

Sinai Hospital of Baltimore

LifeBridge Health’s flagship hospital is Sinai Hospital of Baltimore, a ~532-bed, Level I Trauma Center and academic medical center that has served Baltimore City for more than 150 years. Sinai is nationally recognized for excellence in trauma care, cardiovascular services, oncology, neurosciences, orthopedics, and complex surgical care, and serves as a major teaching hospital and the primary academic site for the George Washington University School of Medicine & Health Sciences. As a longstanding safety-net provider, Sinai plays a critical role in advancing health equity and ensuring access to high-quality care for some of the region’s most vulnerable populations.

Northwest Hospital

LifeBridge Health operates Northwest Hospital, a ~228-bed community-based acute care hospital serving Northwest Baltimore County and surrounding communities. Northwest Hospital has developed strong clinical programs in emergency medicine, behavioral health, cardiovascular services, orthopedics, cancer care, and women’s health, and is widely recognized for its patient safety and quality improvement efforts, including receipt of the Maryland Patient Safety Center’s Minogue Award for Patient Safety Innovation. The hospital serves as a vital access point for acute and behavioral health services in the region.

Grace Medical Center

LifeBridge Health’s most recent hospital investment is Grace Medical Center, a ~140-bed modern community hospital in West Baltimore, opened in 2019 following a significant system-wide reinvestment. Grace provides essential access to emergency care, behavioral health and substance use treatment, primary care, ambulatory surgery, diagnostic services, and community-based health programs. Grace Medical Center has become a visible symbol of LifeBridge Health’s health equity strategy and its commitment to “Care Bravely” by meeting communities where need is greatest.

Levindale Hebrew Geriatric Center

Rounding out the enterprise is Levindale Hebrew Geriatric Center and Hospital, a ~330-bed nationally recognized leader in geriatrics, rehabilitation, long-term and complex chronic care, and dementia services. Levindale has earned repeated national recognition, including Newsweek’s “America’s Best Nursing Homes” designation, and plays a critical role in LifeBridge Health’s continuum of care and aging services strategy.

LifeBridge Health Medical Group

LifeBridge Health Medical Group provides a fully integrated physician platform that ensures seamless continuity of care across the Lifebridge Health system, from primary and preventive services through specialty and subspecialty care. With a broad network of conveniently located practices across Baltimore City, Baltimore County, Carroll County, Frederick County, Howard County, and Harford County, the Medical Group brings high-quality, patient-centered care closer to the communities it serves. The group includes robust programs in primary care, cardiology, orthopedics, pediatrics, OB/GYN, neurology, endocrinology, ophthalmology, and surgical specialties, supporting the delivery of coordinated, evidence-based care across more than 100 practice locations. Together, LifeBridge Health Medical Group physicians and clinicians play a critical role in advancing clinical integration, access, and system-wide quality and outcomes.

Partners in Care Network

LifeBridge Health’s Partners in Care network expands the organization’s impact well beyond traditional hospital settings, offering candidates the opportunity to be part of a truly integrated, community-focused care model. Through thoughtfully selected partnerships—including more than 30 ExpressCare Urgent Care locations and dedicated Children’s Urgent Care centers—LifeBridge Health delivers convenient access to care, home-based services, and essential support that meets patients where they are. LifeBridge Health partners with trusted healthcare and community organizations to support patients at every stage of their health journey. Through collaborations with providers such as ExpressCare Urgent Care, HomeCare Maryland, BridgingLife Hospice, NovaCare Rehabilitation, DaVita Kidney Care, and Advanced Radiology, LifeBridge Health ensures seamless access to care—from urgent and outpatient services to rehabilitation, home care, wellness, and specialized treatment. These partners extend care beyond hospital walls, delivering compassionate, coordinated, and innovative support wherever and whenever it is needed.

Advancing Innovation at LifeBridge Health

LifeBridge Health’s Innovation Department drives meaningful change by transforming forward-thinking ideas into practical solutions that improve patient experience, access, and clinical outcomes. Serving as a central hub for innovation, the team collaborates with clinicians, staff, entrepreneurs, and industry partners to solve complex healthcare challenges across the continuum of care.

Through digital solutions and co-developed health information technology, LifeBridge Health enhances care delivery by designing, testing, and implementing tools in real clinical settings. Grounded in design thinking and supported by ongoing research and development in health IT and biological innovation, the department ensures solutions are human-centered, evidence-based, and scalable.

Together, the innovation team advances LifeBridge Health’s mission while strengthening its reputation as a leader in healthcare innovation and community impact.

Philanthropy at LifeBridge

Philanthropy plays a vital role in advancing LifeBridge Health’s mission, generating more than $63 million in new gifts and pledges in fiscal year 2024 to support patients, caregivers, and communities across the system. Contributions from individuals, foundations, corporations, and philanthropic partners directly benefit Sinai Hospital, Northwest Hospital, Carroll Hospital, Levindale Hospital, Grace Medical Center, BridgingLife Hospice, and community programs such as the Center for Hope and The Family Tree. This broad base of support enables LifeBridge Health to invest in innovative care, expand access for vulnerable populations, and strengthen community‑based health initiatives throughout the region.

Carroll Hospital Foundation

The Carroll Hospital Foundation is a powerful and deeply trusted partner in advancing the hospital’s mission, stewarding more than $100 million in dedicated assets exclusively in support of Carroll Hospital. Through the generosity of a highly engaged donor community, the Foundation raises approximately $8–9 million annually to support transformational capital projects, leading clinical programs, and critical community initiatives. Philanthropic investments have been central to the hospital’s growth and modernization—funding advances in cancer care, imaging, and planned emergency department enhancements that might otherwise be out of reach.

What truly sets the Foundation apart is its deep local roots and enduring relationships, reflecting Carroll County’s strong culture of giving and long‑standing, multigenerational commitment to the hospital. Foundation assets are locally governed and carefully protected, allowing the organization to operate with independence while partnering closely with hospital leadership to advance Carroll Hospital’s long‑term vision and serve the community with excellence.

Building Healthier Communities

For more than 150 years, LifeBridge Health has been committed to strengthening the health and well-being of the communities it serves. Through compassionate, high-quality care, innovative programs, and meaningful partnerships, LifeBridge Health extends its impact beyond hospital walls to address community needs at their source. By combining care delivery, community outreach, and collaboration, LifeBridge Health continues to redefine what it means to be a modern, community-focused health system.

Position: President and Chief Operating Officer

Location: Westminster, MD

Reporting Relationship: Leslie Simmons, Executive Vice President & Chief Operating Officer, LifeBridge Health

Direct reports: Executive Director, Operational Excellence; AVP, BridgingLife Hospice & Palliative Care; Chief Medical Officer & VP, Medical Affairs; Chief Nursing Officer & VP, Patient Care Services; VP, Development; Chief Financial Officer & VP, Rates & Regulations for LBH (matrix); AVP, Chief People Officer (matrix)

Purpose of the Position

The President and Chief Operating Officer (President) is a champion for the hospital and responsible for the delivery of the highest quality healthcare, strategic leadership, and fiscal health for Carroll Hospital. She/he will serve as a high-level partner to the LifeBridge EVP/COO to continue to achieve growth strategy for the region and patient experience and strategic goals. The President will provide visionary leadership to build and maintain an environment which attracts and retains employees committed to continuous quality improvement, innovation, and creative problem solving. Key functions include:

• Responsible for administering the overall operation of the Hospital through policies and practices established by the Board of Directors.

• Responsible for the development, applications, and implementation of strategies, plans, policies, and procedures and the implementation of effective control and utilization of the Hospital's physical, human, and financial resources.

• Is the direct liaison between the Board of Directors, Medical Staff, management, and staff of CHC and Carroll County Health Services, Inc. , Carroll County Foundation, and Carroll County Med Services.

• Participates as an ex-officio member of the Hospital, Medical Staff, and department committees whose purposes indicate a need for input.

• Ensures the Board of Directors is informed about operational issues and trends, pertinent legislative, accreditation, licensing, regulatory issues, and community relation issues.

• Ensures that all services are delivered in accordance with the mission statement and SPIRIT values of Carroll Hospital Center.

Essential Duties and Responsibilities

Strategic Leadership:

• Develop and execute a comprehensive strategic plan aligned with the hospital's mission and vision, including market analysis, growth strategies, and new service development.

• Lead the development and implementation of key performance indicators (KPIs) to monitor operational effectiveness and quality of care.

• Foster strong relationships with key stakeholders including physicians, community leaders, payers, and regulatory agencies.

Operational Management:

• Oversee day-to-day operations across all hospital departments, including clinical services, ancillary services, administrative functions, and support staff.

• Ensure efficient resource allocation, budget management, and cost control to optimize financial performance.

• Monitor and address quality improvement initiatives to maintain high standards of patient care and compliance with regulatory requirements.

Clinical Quality and Patient Experience:

• Champion patient-centered care initiatives to enhance patient satisfaction and experience.

• Collaborate with medical staff leadership to drive clinical quality improvement programs and achieve positive patient outcomes.

• Foster a culture of safety and risk management throughout the hospital.

Human Resources:

• Lead the recruitment, development, and retention of a high-performing leadership team and workforce.

• Promote a positive work environment and employee engagement strategies.

• Oversee talent management initiatives to ensure staff are adequately trained and equipped to deliver

quality care.

External Representation:

• Serve as the public face of the hospital, representing the organization at community events, industry conferences, and with external partners.

• Build and maintain strong relationships with local healthcare providers, community organizations, and government agencies.

Management Responsibilities:

• Abides by the laws and regulations that govern the business to ensure operational excellence. Ensures competencies are completed for employees.

• Monitors monthly operating expense performance of assigned department(s) with respect to annual budget and other targets established by senior leadership, including but not limited to operating budget, productivity standards, overtime utilization and premium pay standards.

• Communicates, collaborates and cultivates an atmosphere of inclusion/belonging.

• Ensures appropriate hiring, as well as providing a welcoming and supporting environment for new team members.

• Champions the patient experience and commits to being relationship focused.

• Ensures team members' pay is accurate and effective to meet business needs.

• Manages the performance and development of individuals and teams. Responsible for directing, assigning, and reviewing work.

• Responsible for discipline of employees or providing input for disciplinary action, up to and including termination.

• Commits to being a good steward of LifeBridge Health's resources.

The Candidate

Professional Experience

The successful candidate will be an experienced and respected executive that possesses a minimum of five (5) or more years as a healthcare executive with demonstrated management expertise:

• Demonstrated success in achieving objectives within a multi-organizational healthcare system.

• Demonstrated experience providing effective leadership in a competitive market.

• Demonstrated track record in being able to enhance internal and external relationships, service, quality, operational and financial performance, and the overall culture of an organization.

• Demonstrated success in aligning various stakeholders’ needs and expectations and leading through a style of negotiation that results in “win-win solutions.”

• Demonstrated track record of working successfully with prominent physicians and physician leaders, diverse management teams, community organizations, as well as other major constituencies.

• Demonstrated experience in thinking “out of the box” and improving performance and creating opportunities.

• An intelligent, intuitive, thoughtful, and analytical leader with an open style and a readiness to accept new ideas.

• An appropriately assertive individual with a strong and healthy sense of character and ego and the maturity that allows him/her to build effective relationships.

• A high degree of personal integrity and ethical standards which are clearly demonstrated in his/her communication and behavior. One who sets high value standards for him/herself and the organization.

• An executive with natural sensitivity and caring. Someone who will demonstrate initiative and a strong desire to succeed and exert the extraordinary effort and energy which will be required for successful performance.

• High degree of emotional intelligence to successfully interact with a wide range of staff, clinicians, leadership, consumers, and community leaders.

• A leader who is positive and has a proactive management style. Someone who enjoys working at a fast pace in an intellectually challenging environment. This person can effectively develop consensus among different points of view, appropriately converting these sometimes conflicting views into a common agenda for change.

• An individual with strong analytical skills and the ability to rapidly assess the specific nature of issues and opportunities.

Education and Professional Qualifications

• A Master’s Degree in Healthcare or Business Administration is required. Education will be verified.

• Membership in American College of Health Care Executives is required.

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Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis. Artificial Intelligence tools may be used in connection with the recruitment process for this position.