Position President, Logan Health Flathead Valley

Company Logan Health, a subsidiary of MTWY Health d/b/a Billings Clinic – Logan Health

Location Kalispell, MT & Whitefish, MT

Reporting Relationship The President, Logan Health Flathead Valley will report to Clint Seger, MD, Chief Executive Officer of Billings Clinic – Logan Health.

Website https://www.logan.org/

https://www.billingsclinic.com/

Organization Background

Billings Clinic – Logan Health

MTWY Health d/b/a Billings Clinic - Logan Health is a non-profit, Montana based, independent health care system focused on keeping patients and families close to home and connecting care in communities throughout the region. The unified health system serves an area that includes Montana, northern Wyoming, and the western Dakotas and is governed by a board of community members and medical professionals. It encompasses 25 hospitals, which includes 16 regional partnerships with critical access hospitals and clinics. More than 9,000 employees, including 1,200 physicians and advanced practice providers practicing in 80 specialties, work together to provide patients and their families with a positive, proactive, patient-centered experience, through innovative and effective approaches to high quality, safe health care. Combined, Billings Clinic - Logan Health generates annual net revenues of $2 billion.

Billings Clinic and Logan Health have deep commitments to complex care, local access, innovation and health care education. By uniting the two organizations in September 2023, each of which have served Montana and the surrounding region for more than 100 years, Billings Clinic and Logan Health are better together. The one combined system is better positioned to adapt to the rapidly changing health care environment while maintaining a commitment to sustaining and growing services that meet the needs of Montana and Wyoming families.

Billings Clinic – Logan Health is the parent company that provides governance, shared services, and integrated support to its subsidiary operating entities, which include Billings Clinic (Billings, MT), Logan Health Medical Center (Kalispell, MT), Logan Health Whitefish (Whitefish, MT), as well as several wholly owned critical access hospitals and ancillary services facilities. The President, Logan Health Flathead Valley, will work in a dyad structure to oversee inpatient, outpatient, clinic, ancillary services, and long term care for the facilities located in Kalispell, MT and Whitefish, MT.

MISSION: Quality, compassionate care for all.

VISION: Reimagine health care through connection, service and innovation.

CORE VALUES: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health Flathead Valley 

Logan Health Medical Center

Logan Health Medical Center, the flagship hospital of Logan Health, is a 192-bed acute care regional referral center, offering full spectrum of healthcare services. Logan Health Medical Center is especially well known for its programs in cardiovascular care, oncology, neuroscience and spine care, orthopedics, women’s health, surgical care, pediatrics and behavioral health provided by more than 500 physicians and 3,000 employees. Steeped in a rich and rewarding history, Logan Health Medical Center believes in advancing medicine and enhancing care for all the communities and people we serve.

Nestled in the beautiful Flathead Valley of northwestern Montana, Logan Health Medical Center is a pleasant surprise. Our hospital offers a level of care one might only expect of a large metropolitan area, including:

• A comprehensive cancer program, accredited by the American College of Surgeons Commission on Cancer
• A wide range of orthopedic services and fellowship trained orthopedic surgeons
• An expansive neuroscience and spine program
• A comprehensive cardiovascular program including a cardiac catheterization lab, electrophysiology and heart surgery
• Logan Health Children’s, providing primary and specialty pediatric care including an inpatient unit
• A Pediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU)
• Brendan House, a 110 bed skilled nursing and transitional care unit 

Logan Health – Whitefish

Logan Health – Whitefish is a 25-bed Critical Access Hospital that services more than 30,000 people in Whitefish, Columbia Falls, Canyon communities, and towns along the Burlington Northern line to Eureka. We are a non-profit community hospital dedicated to serving the needs of our communities.

In 2002 Logan Health – Whitefish (then North Valley Hospital) became the first hospital in Montana to be affiliated with Planetree International. Planetree International is a non-profit organization that provides education and information in a collaborative community of healthcare organizations, facilitating efforts to create person-centered care in healing environments. In 2020 Logan Health – Whitefish became the first Critical Access Hospital accredited by the Forum for Shared Governance. Shared governance is an innovative management model that ensures that nurses are the ones making clinical decisions at the bedside, while allowing them to influence the resources that support those decisions.

Logan Health – Whitefish Hospital Services

• Birth Center
• Cardiopulmonary Rehabilitation
• Emergency Department
• Imaging
• Infusion Services
• Pharmacy
• Orthopedics
• Rehabilitation (Physical, Occupational and Speech Therapy)
• Respiratory Therapy
• Supportive Therapies (Acupuncture, Aromatherapy, Massage, Dog Visitation)
• Surgical Services

• Understands healthcare as an interconnected system involving clinical, financial, regulatory and community needs. Translates long term strategies into executable plans. Executes the elements of the System and market strategic plan specific to LHMC’s and LH-W’s operations. Manages resources, partnerships, and staff to act with support and in alignment with the System and market strategic plan.
• Translates strategy into clear and specific actions, which balance near-term demands with long-term objectives.
• Defines and executes improvements in performance, optimizing resource allocation (staff, technology, facilities) in alignment with System and market strategy and mission, and increasing patient throughput while maintaining quality of care, safety, and compliance. Develops deep knowledge of the details LHMC and LH-W daily operations.
• Manages LHMC and LH-W to ensure the execution of the System’s and the Flathead Valley Market’s strategy.

• Works actively to align LHMC and LH-W with all entities within the System. Demonstrates consistent compliance with the System’s operating standards, processes, and outcomes to achieve operational efficiency and a unified patient experience.
• Integrates operational, financial, and clinical requirements.

• Oversees daily operations of ancillary services supporting hospital operations (lab, radiology, pharmacy, therapies) and support services (environmental services, dietary, security, environment of care). Leads service lines marketing, program development, and service priorities. Identifies synergies and challenges across service lines.
• Leads service lines marketing, program development, and service priorities. Identifies synergies and challenges across service lines.

• Fosters a culture of safety and clinical excellence. Monitors quality benchmarks, patient outcomes, patient experience, and performance metrics to continuously improve care delivery and reliability. Partners with physician dyad to develop interventions and execute action plans when these measures are not at or above established standards.
• Delivers high-quality and equitable care by weighing patient outcomes and experience against financial goals.

• Leads LHMC’s and LH-W’s management and staff as a high-performing team, committed to the mission, vision and strategy of the System. Promotes engagement, belonging, and well-being throughout LHMC and LH-W, through recruitment, retention, and recognition.
• Builds LHMC’s and LH-W’s management and staff to work with mutual trust and shared accountability.
• Develops a culture, and associated programs, to address talent challenges such as retention, burnout, and labor shortages.

• In partnership with Chief Medical Officer(s), fosters collaborative relationships with physicians, advanced practice providers, and other clinical teams. Supports shared governance, medical leadership development, and alignment with System priorities.
• Champions physician alignment strategies that lead to growth within the region. Ensures the coordination of actions and realization of service efficiencies that drive increased clinical quality, patient safety, and enhanced patient and physician satisfaction and responsiveness to marketplace growth and needs.

• In the communities served by LHMC and LH-W, actively engages with communities, their civic leaders, and partners. Communicates and demonstrates the impact and value of LHMC and LH-W and the System.
• Actively participates in associations and groups within the region. Actively engaged in relationship building with elected leaders and other policy makers and establishes and maintains relationships with key community and state leaders to facilitate the accomplishment of regional and system goals and objectives.

• Ensures that LHMC and LH-W adopt System processes for full compliance with laws, accreditation standards, and ethical obligations, as well as risk identification, mitigation, and incident response.
• Ensures LHMC and LH-W comply with healthcare regulations, accreditation standards, and understand legal risks to promote quality of care and avoid financial penalties or reputational harm.

• Ensures that LHMC and LH-W adopt System technologies, processes and programs to leverage innovation, technology, and digital transformation, to improve care access, coordination, and efficiency, using System-established best practices for data analytics, electronic health records, and digital platforms to support clinical and operational goals.
• Implements the System’s approaches to digital health tools, data analytics, and evolving models of care. Monitors performance and address deficiencies in throughput, outcomes, and patient satisfaction.

• As directed by the CEO, participates in and supports specific strategic alliances through identified responsibilities.

• Supports and models behaviours consistent with the System’s leadership expectations and code of conduct. Maintains competency in all organizational, departmental and outside agency standards as they relate to the environment, employee, patient safety or job performance. Performs all other duties as assigned or needed to meet the needs of the organization.

• Minimum of ten (10) years of progressive senior leadership experience in a hospital or integrated health system, academic medical center, or comparable healthcare organization required.
• Demonstrated success managing the clinical, operational, and financial performance of acute care and critical access hospitals to meet operational and strategic objectives required.
• Experience in working as a leader in a dyad model with physician leadership. Appreciation for the intricacies in managing physician/clinical relationships and successfully align and engage clinicians.
• Extensive knowledge and understanding of current health care trends and practices.
• Advanced business and executive leadership skills to develop new or enhance existing clinical and operational strategies, business plans, policies, and programs.
• An absolute dedication to the patient experience, quality, and patient safety.
• Ability to operate in a matrix environment working effectively with local and system teams. Must be able to operate effectively in a collaborative, shared leadership environment.
• Commitment to the mission and values of Billings Clinic – Logan Health and to serving communities across Montana and the northern Rockies.
• Ability to lead and operationalize growing market share.
• Ability to create a supportive department culture by fostering individual motivation, coaching, and training for optimum job performance.
• Ability to manage diverse and effective interpersonal relationships between board members, system leaders, physicians, management, and employee groups.
• Accountable and collaborative leadership style, which is clear and specific while considering the concerns and capacities of various constituencies.
• Unwavering commitment to ethical decision-making and actions. Ability to communicate the rationale for decisions, in the context of strategy and concern for the whole community.
• Confident and generous, sharing credit with others for organizational successes. Humble, with a kind sense of humor.
• A solid, approachable communicator who conveys information and ideas clearly. Has strong listening skills and can demonstrate empathy, when needed. Visible, approachable, and effective within Logan Health and the communities it serves.
• Able to balance energy and enthusiasm with a calming influence.
• Able to surface and address differences in perspectives, needs, and opinions, to achieve outcomes in the best interests of LHMC and LH-W and the System.

• A bachelor’s degree is required.
• Master’s degree in health administration (MHA), Business Administration (MBA), Public Health (MPH), or a related field required.

• Salary will be competitive and commensurate with the skills and experience of the selected candidate.