Position: System Vice President Supply Chain

Company: Billings Clinic - Logan Health

Location: Relocation to Billings, MT / Kalispell, MT preferred

Reporting Relationship: The System Vice President Supply Chain will report to Patti Pilgrim, System Chief Financial Officer, Billings Clinic – Logan Health.

Website: https://www.logan.org/

https://www.billingsclinic.com/

Organization Background

Billings Clinic and Logan Health are united as one non-profit, Montana based, independent health care system focused on keeping patients and families close to home and connecting care in communities throughout the region. The unified health system serves an area that includes Montana, northern Wyoming, and the western Dakotas and is governed by a board of community members and medical professionals. It encompasses 25 hospitals, which includes 16 regional partnerships with critical access hospitals and clinics. More than 9,000 employees, including 1,200 physicians and advanced practice providers practicing in 80 specialties, work together to provide patients and their families with a positive, proactive, patient-centered experience, through innovative and effective approaches to high quality, safe health care. Combined, Billings Clinic and Logan Health generate annual net revenues of $2 billion.

Billings Clinic and Logan Health have deep commitments to complex care, local access, innovation and health care education. By uniting the two organizations in September 2023, each of which have served Montana and the surrounding region for more than 100 years, Billings Clinic and Logan Health are better together. The one combined system is better positioned to adapt to the rapidly changing health care environment while maintaining a commitment to sustaining and growing services that meet the needs of Montana and Wyoming families.Billings Clinic

Billings Clinic was designated as the first Magnet organization in Montana in 2006. Billings Clinic is also a member of the Mayo Clinic Care Network, which has provided clinical resources and direct access to Mayo Clinic specialists since 2013. As a regional leader in medical education, Billings Clinic offers Montana’s only medical residencies for Internal Medicine, Psychiatry, and Surgery (rural track), and a Rural Critical Care Fellowship. Last year, Billings Clinic’s cost of Community benefit totaled more than $67.3 million, including $20.2 million in financial assistance provided to more than 14,600 patients.

Billings Clinic’s services to meet our system mission of quality, compassionate care for all include:

• Level I Trauma Center provides emergency and critical care, with support from MedFlight advanced life support fixed-wing aircraft and helicopter air ambulance service to transport critically ill or injured patients from rural communities. Specialty MedFlight teams include trauma, neonatal (infant) and maternal (childbirth) care. Already the busiest trauma center in the region, Billings Clinic was designated as the region’s first Level I Trauma Center in a 500-mile radius in 2023.
• Primary Care is available at multiple locations, with NCQA-certified patient-centered medical homes where a team of health professionals work together to provide all of your health care needs in convenient locations.
• Clinic locations include Billings (Downtown, Heights and West), Bozeman, Miles City, and West Yellowstone, Montana; and Cody, Wyoming.
• Rural outreach includes 145 specialty care clinics per month at 23 different regional locations for residents of rural Montana, Wyoming and North Dakota.
• PatientConnect offers personal online access 24/7 to your medical records and to online bill payment.
• BillingsClinicConnect allows providers immediate access to shared patient information that facilitates improved patient care.
• Billings Clinic is home to Eastern Montana Telemedicine Network, a collaboration with regional health care facilities to provide health care and education through private video conferencing.
• Billings Clinic is dedicated to the pursuit of new medical knowledge with research that benefits current and future patients with diseases such as diabetes and cancer.
• Billings Clinic Cancer Center has an outstanding team of cancer specialists, and the only stem cell transplant program in the region. Cancer site-specific teams of physicians and patient care navigators work together in this Commission on Cancer Accredited Comprehensive Cancer Program.
• Billings Clinic’s John R. Burg MD Cardiac Center provides state-of-the-art patient-centered care in all aspects of cardiology and cardiac surgery. This excellence in cardiac care has been recognized with multiple awards and recognitions including Platinum recognition for treatment of Chest Pain and Heart Attack.
• Billings Clinic Orthopedics & Sports Medicine has specialists in upper and lower extremities, pediatrics and trauma surgery. They are certified by the DNV and are awarded its Disease-Specific Care Certification for hip and knee replacement. They are also designated as a BlueDistinction Center for Knee and Hip Replacement by Blue Cross and Blue Shield of Montana.
• Women’s health services include specialists in obstetrics, gynecology, maternal-fetal medicine, reproductive medicine, fertility care, and urogynecology. Services also include a high-risk breast clinic.
• Children’s health care is provided by a comprehensive team of 20+ pediatricians and pediatric specialists in the specialties of cardiology, dermatology, diabetes, gastroenterology, hematology/oncology, hospital care, neonatology, neurology, ophthalmology, orthopedics, psychology, pulmonology, rehabilitation, and urology. The state-of-the-art Bob & Penni Nance Inpatient Pediatric Unit offers a safe, healing, high-tech environment for children who require pediatric in-hospital care for injury or illness and specialty medicine. Billings Clinic is a partner in the Children’s Hospital Colorado Care Alliance, giving families across our region access to some of the nation’s best care close to home.
• The only board-certified reproductive endocrinologists and In Vitro Fertilization Program in Montana, Wyoming and the western Dakotas are at Billings Clinic in Billings and Bozeman.
• The Billings Clinic Family Birth Center staff cares for approximately 1,000 newborns per year, offering private suites, family-centered single room maternity care, and a Level III Neonatal Intensive Care Unit (NICU).
• The Neurosciences Program includes an outstanding multidisciplinary team for neurology and neurosurgery, offers 24/7 interventional neurosurgery and has the Region’s only neurohospitalist program. Billings Clinic offers the highest level of stroke care available in the region and is certified by DNV as Montana and Wyoming’s first and only Comprehensive Stroke Center, the highest stroke certification level a health care organization can achieve.
• Billings Clinic is the only location within a five-state region to offer Gamma Knife® radiosurgery for noninvasive treatment of brain tumors and other conditions.
• Surgical Services include cardiac, thoracic and vascular surgery, general surgery, gynecologic oncology, metabolic surgery, neurosurgery, OB/GYN, ophthalmology, orthopedics, otolaryngology head and neck surgery (ear, nose, throat), facial plastics and reconstructive surgery, podiatry, urology, and urogynecology. Billings Clinic offers minimally-invasive surgery, including robotic-assisted surgery with the da Vinci surgical system, and advanced surgical facilities including a hybrid operating room.
• Billings Clinic Surgery Center is an outpatient facility for same-day procedures and operations.
• The 44-bed inpatient unit at the Psychiatric Center is the only inpatient psychiatric care unit for youth and adults in Eastern Montana. Billings Clinic is a leader in clinical care and health care policy design for mental health services in the state of Montana, and offers the most comprehensive department of psychiatry in the state.
• Dermatology Center specialists offer comprehensive medical dermatology care for children and adults, and skin cancer detection and treatment services, including Mohs surgery.
• Billings Clinic Gastroenterology is recognized by the American Society for Gastrointestinal Endoscopy for promoting quality in endoscopy. Our gastroenterologists provide screening, diagnosis and treatment of digestive tract diseases.
• Through a multi-disciplinary approach, the Diabetes, Endocrinology & Metabolism Center team provides individualized care for endocrine system disorders, diabetes management, and medical and surgical weight loss.

VISION: Reimagine health care through connection, service and innovation.

Logan Health

Logan Health is a nonprofit, 590-bed health system located in the iconic Flathead Valley of northwest Montana. While the main medical campus is located in Flathead County, Logan Health draws from a total service area covering 13 counties, nearly 40,000 square miles and a population of more than 600,000. The health system consists of six hospitals, more than 68 provider clinics, a medical fitness center, skilled nursing facility and a host of other health care services, including the nation’s first rural air ambulance service (A.L.E.R.T.), which it has maintained for more than 45 years. More than 4,500 physicians, nurses, health care professionals and support staff work together to provide patients and their families with a positive, proactive, patient-centered experience. Founded in 1910, Logan Health has provided exceptional care for more than 100 years to the communities it serves. Throughout its history, the organization has continued to grow and evolve with the growth and changing needs of the communities it serves.

Mission: Quality, compassionate care for all.

Position Summary

• Develops and executes supply chain strategies aligned with Health System goals and patient care priorities.
• Leads initiatives to reduce costs, improve service levels, and increase operational efficiency.
• Collaborates with clinical, finance, and executive leadership to align supply chain decisions with care delivery needs.
• Drives sustainability, resiliency, and risk-mitigation initiatives across the Health System supply chain.
• Practices and implements process improvement principles and oversees assessment of Health System supply chain.
• Align the value proposition of the supply chain KPI’s to the expectation of the Executive Leadership Team.

• Oversees sourcing, contracting, and purchasing of medical supplies, pharmaceuticals, capital equipment, and services.
• Negotiates contracts with vendors, group purchasing and distributors.
• Oversees and manages vendor performance, compliance, and relationships.
• Builds and manages strategic supplier partnerships in key markets.
• Negotiates high-impact contracts to ensure cost competitiveness, quality, and reliability.

• Ensures optimal inventory levels to support Health System operations while minimizing waste and shortages.
• Oversees distribution, warehousing, and logistics across facilities.
• Implements effective and efficient inventory control systems and demand forecasting processes.
• Optimizes freight, warehousing and customs clearance.
• Establishes scalable fulfilment operations to support customers, distributors, and project partners.

• Manages supply continuity and contingency planning to mitigate disruptions.
• Oversees recalls, product standardization, and utilization management.
• Creates risk-monitoring and mitigation frameworks for supplier, logistics, and operational risks.
• Monitors and implements data-driven performance tracking through KPIs and real-time dashboards related to supply chain. Uses analytics and technology to drive data-informed decision-making.

• Leads, mentors, and develops supply chain management team.
• Fosters a culture of accountability, collaboration, and continuous improvement.
• Manages departmental budgets and staffing.
• Fosters a culture of continuous improvement, operational excellence, and cross-functional collaboration.

• Minimum of ten (10) years in supply chain management in a hospital, regional health system, or healthcare services, and five (5) years in an executive leadership role, with a strong knowledge of healthcare supply chain operations, contracting, and regulatory requirements.
• Career track of progressive, documented accomplishments in increasingly complex supply chain management roles in a large, complex organization or multi-facility enterprise. Ideal professional record demonstrates the capacity to establish leadership of a service-oriented function within a health system as top VP/SVP, Supply Chain or Chief Supply Chain Officer.
• Skill to proactively advise and educate management on all aspects of supply chain management including opportunities and threats. Demonstrated record of serving as an advisor and consultant to leadership on best practices for procurement, logistics and supply chain technology to minimize cost while maximizing quality and efficiency. The position will communicate and coordinate with key individuals across finance and operations and as such must be skilled in working in a team-oriented environment.
• Management expertise to direct, plan and organize the supply chain operations of Billings Clinic – Logan Health including both short-and long-range planning, supply budgeting, and ongoing economic impact analysis. Ability to communicate information and collaborate with management and outside stakeholders, including suppliers, services vendors, relevant governmental agencies, and other external partners.
• Strong external relationships and leadership across the health care supply chain community. Utilizes aggregation opportunities with vendors to lower overall supply and service expenditures.
• Substantial experience with ERP systems and supply chain analytics.
• Logistics experience to manage a diverse portfolio including off-site warehouses and a case cart operations center, on-site inpatient, surgical and procedural inventory management, retail and linen services and centralized equipment.
• Financial expertise to manage the complete procure to pay cycle including accounts payable, payment cards, travel program, refund management, regulatory compliance. Demonstrated experience managing multi-million dollar budgets.
• Leadership skills to support supply chain sustainability initiatives reflected in both contracting and procurement policies.
• A system and technology driven leader seeking to capitalize on improvements in data management and analytics through the implementation and refinement of supply chain systems to improve process, efficiency, and effectiveness. Ability to present and communicate data in a manner that supports continuous improvement and engages clinicians and administrators on an ongoing basis.
• A change leader, able to act and provide leadership throughout the change process, who engages employees in the entire process and develops commitment for sustaining change. Able to turn vision into a workable plan and facilitating others’ involvement toward a common goal and mapping a clear direction appreciating the need for effective project management and communication.
• Management acumen to direct a team of highly skilled professionals providing the right mix of oversight and direction to ensure a highly functioning team environment.
• Proven record for developing organizational talent, with ability to recruit, retain and develop high performing individuals aligned with the institution’s goals and values. Provides continuous feedback, encouragement, and coaching to employees. Ensure all direct reports have development plans that increase their effectiveness and/or prepare them for future opportunities and expanded roles. Facilitates meaningful recognition for team and individual accomplishments.
• Demonstrated ability to lead complex health system operations, prioritizing results while navigating competing demands in a fast-paced, high-pressure environment.
• Strong strategic and operational judgment, exercising initiative and problem-solving across a large, multifaceted organization.
• Proven relationship builder, fostering effective collaboration among boards, physicians, executives, employees, and community stakeholders.
• Demonstrated ability to incorporate population-specific needs into all aspects of communication and patient care, delivering services across diverse age groups within the scope of practice.
• Demonstrated critical thinking, problem identification and solution development, effective conflict resolution, and the ability to apply visionary leadership with strong communication and negotiation skills.
• Highly detail-oriented with strong project execution, prioritization, planning, and exceptional organizational and time management skills to drive individual and team success.
• Possesses excellent written, oral and electronic communications skills along with strong leadership and strategic planning skills. An analytic mindset with the capacity to impose the discipline necessary to meet challenging goals. Proven analysis skills and extensive experience with a broad array of presentation strategies.
• A person of the highest integrity. Must be able to develop trust and credibility and build strong collaborative relationships throughout Billings Clinic – Logan Health.

• Strategic Execution: Drives organizational objectives by operationalizing changes and initiatives effectively and efficiently. Proactively anticipates both the needs of the Health System and the impact operations have on the organization’s success. Collect and analyze data, prepares and presents recommendations, and explains associated benefits and risks for improving operations in department of accountability.
• Business Acumen: Demonstrates and further develops competencies in the areas of leadership, financial management, employee engagement, human resources knowledge, organizational dynamics and governance, organizational communication, strategic planning, change management, risk management, compliance, patient safety and quality improvement. Demonstrates professional ownership, self-development and a desire for life-long learning.
• Emotional Intelligence: Serves as a role model for others by exhibiting the Health System core values of: Leading and influencing the team to provide outstanding customer service. Develops and fosters relationships with Health System leaders, departments and members of the team to support open communication, trust, transparency and collaboration.
• Leadership: Creates a supportive department culture by fostering individual motivation, coaching and training for optimum job performance. Collaborates with Human Resources to develop, implement and support programs and processes that add value to the Health System, its leadership and employees. Leads to improve culture, employee and physician engagement, empowerment, growth and retention, while remaining committed to the Health System’s management and prosperity for its customers, employees and community.