Corporate Claims Manager
| Req Number: | 5UB152 |
| Location: | Plano, TX |
| Posted: | 1/20/2026 |
| Category: | Industrial : Aviation/Aerospace/Defense |
| Job Type: | Permanent |
Korn Ferry has partnered with our client on their search for a Corporate Claims Manager.
Company Overview:
• Our client is a leading national aviation services organization operating an extensive network of fixed base operator (FBO) locations across the United States
• Headquartered in Texas, the company supports business and general aviation through aircraft fueling, ground handling, hangar and ramp services, and premium passenger and crew facilities
• The organization is known for its strong safety culture, customer focused service model, and high standards of professionalism when supporting high value aviation assets and clients
• The company continues to invest in safety programs, risk management infrastructure, and operational excellence initiatives to support long term growth and sustainability
Role Summary:
• Title: Corporate Claims Manager
• Department: Risk & Safety
• Reports to: Director of Risk & Safety (Hiring Manager)
• Team Scope: Individual contributor role partnering closely with Safety, Regional Risk, Fixed Base Operations, Corporate Claims, and external partners
• Primary Focus: End to end ownership of the claim’s lifecycle across aviation and non-aviation lines of coverage, serving as the first point of contact for high value clients and ensuring professional, timely, and compliant claim resolution
Key Responsibilities:
• Manage claims across all lines of coverage excluding workers’ compensation, including aviation liability, auto liability, property, environmental, and general liability
• Act as the primary point of contact for clients following aircraft incidents or losses, providing clear communication and reassurance during sensitive, high exposure situations
• Investigate claims promptly to determine liability, compensability, and coverage
• Review, evaluate, and approve moderate to high exposure claims and settlements within designated authority limits
• Establish and maintain accurate claims files within the company’s claims management system
• Coordinate closely with Fixed Base Operations and Regional Risk teams to move claims efficiently toward closure
• Partner with insurance carriers, brokers, loss adjusters, and legal counsel throughout the claims process
• Oversee claims litigation and participate in scheduled claim reviews with carriers
• Develop and execute subrogation and third-party recovery strategies when applicable
• Prepare loss trending, compliance, and executive level reporting for senior leadership and parent company stakeholders
• Maintain current knowledge of insurance laws, regulations, and industry best practices
Ideal Candidate Profile:
• 5-7+ years of DIRECT claims management or risk management experience
• Proven experience managing claims end to end, rather than referring claims externally without ownership
• Experience handling multiple lines of coverage, including property, auto, aviation, and general liability
• Background interacting directly with claimants and high-level clients in sensitive, high dollar situations
• Strong customer service orientation with excellent communication and relationship management skills
• Prior experience in aviation, insurance, or another highly regulated environment preferred
• Ability to work independently with sound judgment, discretion, and attention to detail
• Bachelor’s degree preferred but not required
Compensation & Benefits:
• Hybrid work schedule (3 Days in Office, 2 Work from Home)
• Open compensation range based on experience and ability to step in as a plug and play contributor
• Target bonus of approximately 10 percent
• Comprehensive benefits package
Selling Points:
• High visibility role serving as the first line of defense for high value aviation clients and assets
• Opportunity to own the full claims lifecycle in a hands-on, impactful role
• Direct partnership with senior leadership and operational teams
• Exposure to complex, high dollar aviation claims within a well-established national organization
• Hybrid work model and strong emphasis on customer service, professionalism, and trust
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Korn Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis. Artificial Intelligence tools may be used in connection with the recruitment process for this position.
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