The Vice President of Quality & Clinical Effectiveness is a system-wide executive leader responsible for defining, governing, and advancing Care New England Health System’s enterprise strategy for quality, patient safety, and clinical effectiveness. This role provides overarching leadership to ensure the consistent delivery of safe, equitable, evidence-based, and patient-centered care across all Care New England operating units, supporting the organization’s mission, strategic priorities, and long-term sustainability.

Reporting to the Chief Clinical & Academic Officer, with a dotted-line relationship to the President & Chief Executive Officer, the Vice President serves as a principal advisor to the executive leadership team and the Board on matters of quality performance, regulatory readiness, clinical outcomes, and organizational risk. The role has accountability for establishing and sustaining enterprise governance structures, performance management systems, and reporting frameworks that enable transparent oversight and informed decision-making at the highest levels of the organization.

The Vice President plays a central role in advancing Care New England’s evolution as a High Reliability Organization, embedding Just Culture, accountability, and continuous improvement into the fabric of clinical and operational practice. Partnering closely with physician leaders, nursing leadership, operational executives, and system stakeholders, the Vice President translates data, regulatory requirements, and best practices into actionable strategies that drive measurable improvements in outcomes, patient experience, and value, while reducing unwarranted clinical variation and enhancing system reliability.

This leader is responsible for aligning enterprise quality strategy with clinical operations, academic priorities, and system integration initiatives, ensuring consistency of standards while respecting the unique missions and care environments of each operating unit. Through strong collaboration with Medical Affairs, Operations, Compliance, Risk Management, Regulatory Affairs, and Information Technology, the Vice President ensures quality and safety principles are embedded across care delivery, digital transformation, performance improvement, and external reporting.

In addition, the Vice President provides executive oversight of enterprise quality analytics, externally reported performance measures, pay-for-performance programs, and accreditation readiness, and regularly presents performance results to executive leadership and the Board. Through disciplined execution, strategic leadership, and trusted partnership, the Vice President of Quality & Clinical Effectiveness plays a critical role in strengthening Care New England’s clinical excellence, regulatory performance, and reputation for high-quality, reliable care.